Retail & Consumer Products Services
Retailers around the world have faced a tough business environment in
the last decade. With increasing cost of goods, declining number of
customers per square foot, competition from newer online-only internet
stores, Retailers today are challenged to manage their margins. Several
of our retail customers are overcoming these problems by using latest
technology such as RFID, strong presence in the internet inter-twined
with their core business and by creating strong customer loyalty.
Techgene helps Retailers build
robust application systems to support innovative business processes. Our
services to Retailers include the following: |
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Supply Chain Management: Our expertise in
Supply chain management involves implementing COTS and custom built
application in Sourcing, Product Information management, Procurement,
Transportation, Allocation and Distribution. |
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Merchandise Management: Techgene has helped
clients manage merchandise operations. Our expertise spans area such as
but not limited to item creation, pricing, deals and discounts,
promotions, inventory management, space planning and order management. |
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Point of Sale: Our application development and
maintenance team has vast experience in POS application functions. Few
functions that we build and support includes, front register, self
checkout, price lookup, price load, promotion loads and daily sales
reporting. |
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e-Commerce: We help our clients successfully
build and maintain a strong web solution that is well integrated with
their existing business processes. Our experience lays in building new
e-Commerce web stores, customizing COTS web store and integrating 3rd
party web solutions. |
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Customer Solutions: Understanding the
customers’ changing needs and selling the right products for the
customers help Retailers maintain higher customer satisfaction level and
higher margin. Our team of professional built customer database,
loyalty programs, customer data analytical tools and customer behavior
reports, for businesses to manage their customer base efficiently. |
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Security & Compliance: In the last decade
with increasing cyber crimes, several web security related standards
have evolved. The Payment Card Industry (PCI) and Visa’s Cardholder
Information Security Program (CISP) are the two major standards. Our
team of experts has helped Retailers implement these standards
successfully. |
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