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Manufacturing

 
A higher demand for customized products and services in the manufacturing sector is leading to creation of more rationalized designs, greater standardization and modularity across products. Global competition and the need to protect profits is forcing manufacturers to adopt best practices along with other measures to increase quality of products and services. Techgene leverages deep industry expertise to help manufacturers navigate this increasingly dynamic and volatile marketplace. Our innovative solutions draw on cutting-edge technologies to improve business results, especially in this difficult climate.

Some of our key solution offerings include:
Supply Chain Management - Our range of Manufacturing supply chain management solutions are designed to address several challenges, including cost and price pressures, globalization of the supply base, overcapacity, diversification and operational complexity. These solutions include Master Data Management and Supply Relationship Management. Our Master Data Management solutions helped organization to achieve data integrity and increase end to end visibility. We bring a depth and breadth of knowledge and experience in the SRM arena, along with more dedicated sourcing and e-procurement practitioners. Our SRM solution centers specialize in identifying value-adding opportunities for manufacturing companies.
Manufacturing Marketing, Sales & Service – Techgene’s Marketing, Sales & Service solutions help clients align their strategy with customer expectations and business goals. The focus is on improving customer intimacy by understanding the desired customer experience and aligning internal capabilities to meet these needs. Our solutions include Customer Relationship Management and Services Management.
Customer Relationship Management - Techgene has extensive experience transforming CRM processes in the manufacturing industry. We have worked with manufacturing companies to address a number of key challenges in CRM, including cost pressures, limited resources, data quality, dealer alignment and multi-brand dealers.

We provide innovative and cost-effective CRM solutions, with an international scope of operations and constant attention to your CRM budget.

Our work supporting clients in implementing CRM Shared-Service Centers has enabled us to identify a number of key benefits of CRM transformation:
arrow More targeted communications
arrow Increased professionalism
arrow Faster speed of implementation
arrow Greater cost-effectiveness
We work with you to define your targeted market position and identify the Customer Experience initiatives to get you there. Our consultants help you implement cost-effective solutions to adapt and transform your Marketing, Sales and Service operations and profitably deliver your target experience.

Customer Experience is at the core of our global solution framework, which presents the business functions we cover and the services we provide.
 
Research & Development - Manufacturers today are under pressure to reduce costs by increasing operational efficiency. This is leading some to look for a global model where designing, building, sourcing, selling and servicing can be done in multiple locations with the same basic process. Our R&D solutions are centered around increased collaboration and embedding innovation.
 
Product Lifecycle Management (PLM) approach combines strategy, organization, process and technology to help you manage and leverage product data from disparate systems. Our tried and tested methodologies help you define and deploy processes to:
   
arrow Develop an intelligent mobility management layer
arrow Properly forecast costs and staffing needs throughout the product lifecycle
 
Business Intelligence and Performance Management - Our Business Intelligence and Performance Management solutions including benchmarking business operations and improving operational efficiency, enabling information transparency across the enterprise, and reporting and leveraging customer analytics to improve customer satisfaction through customized product and service offerings have become essential for manufacturing companies. We have experience in implementing BI solutions on all major platforms including SAP Business Objects, Cognos, and Micro strategy. Our Business Intelligence oriented Center of Excellence delivered business value to the customers.
Application Maintenance and Outsourcing – Techgene’s proven methodology for Application Maintenance helps organization to support legacy applications without having to defocus strategic initiatives or allot key IT resources. Our application maintenance solutions are cost-effective, proven, and atomic.
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